🔒 Privacy Policy – KovaExtCity

Effective Date: December 25, 2025
Expiration Date: December 25, 2026

At KovaExtCity (“Company,” “we,” “our,” or “us”), protecting your privacy is one of our top priorities. We understand that when you visit our website https://kovaextcity.com, you are trusting us with your personal information. This Privacy Policy outlines in detail how we collect, use, share, and safeguard your information. By using our website, you agree to the practices described below.

🗂️ 1. Information We Collect

When you interact with KovaExtCity, we may collect different categories of information, including:

  • Personal Information: Your name, phone number, email address, billing and shipping details, and payment information when you place an order or create an account.

  • Non-Personal Data: Browser type, device information, IP address, geographic location, and general site usage behavior.

  • Cookies & Tracking Data: We use cookies, analytics, and tracking technologies to personalize your shopping experience, remember your preferences, and analyze traffic trends.

👉 These details are collected to improve your experience and ensure smooth order processing.

⚙️ 2. How We Use Your Information

We use the data collected from you responsibly and transparently. Common purposes include:

  • ✅ Processing Orders: To complete transactions, ship fitness equipment, and provide order confirmations.

  • ✅ Customer Support: To respond to inquiries, provide technical help, and enhance service quality.

  • ✅ Marketing & Communication: With your consent, we may send promotional offers, newsletters, or product updates.

  • ✅ Website Improvement: Analyzing traffic, browsing behavior, and user feedback to optimize site performance.

  • ✅ Fraud Prevention & Security: Monitoring activity to protect against fraudulent transactions and unauthorized access.

🤝 3. How We Share Your Data

Your personal data is never sold or rented to outside parties. However, we may share information in the following limited circumstances:

  • Service Providers: Trusted third parties such as payment gateways, shipping carriers, and IT security providers that help us run daily operations.

  • Legal Compliance: If required by law, regulation, or legal process, or when disclosure is necessary to protect our rights and safety.

  • Business Transfers: In the rare case of a merger, acquisition, or company restructuring, your information may be transferred as part of business assets.

🔐 4. Data Security Measures

At KovaExtCity, we take your data security seriously. Measures include:

  • SSL (Secure Socket Layer) encryption for secure transmission of sensitive information.

  • Restricted employee access to customer data.

  • Regular monitoring and updates to our IT systems.

⚠️ However, please note that no method of electronic storage or online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

👤 5. Your Privacy Rights

Depending on your country or region, you may have the following rights:

  • Access & Correction: Request a copy of your personal information and update it if necessary.

  • Data Deletion: Ask us to delete your personal data where legally applicable.

  • Marketing Opt-Out: Unsubscribe from promotional emails at any time by clicking “Unsubscribe” or contacting us directly.

  • Data Restriction & Objection: Restrict or object to the way we use your data in certain circumstances.

To exercise these rights, please email us at info@kovaextcity.com.

🍪 6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Remember login details and shopping cart items.

  • Personalize your browsing and shopping experience.

  • Analyze website traffic, sales trends, and customer preferences.

👉 You can manage cookie settings directly from your browser, though disabling them may limit website functionality.

🌐 7. Links to Third-Party Websites

Our website may contain links to external websites for your convenience. Please note that KovaExtCity is not responsible for the privacy practices or policies of third-party sites. We encourage you to read their policies before sharing personal data.

🔄 8. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in technology, regulations, or our business practices. Updates will be posted here with a new effective date at the top of this page. Continued use of our website means you accept any changes.

📞 9. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or your data, you can reach us via:

📍 Address: 212 5th St NE, Grand Meadow, Minnesota (MN)
📞 Phone: (507) 754-5046
✉️ Email: info@kovaextcity.com
🌐 Website: https://kovaextcity.com